Terms and Conditions
We want you to be satisfied with your purchase. Every item we sell is guaranteed to be free of manufacturing defects for a period of 30 days from the date your order is shipped. We will replace, refund or issue credit on merchandise returned in unused condition.
Returns & Replacements
Any item you purchase from us may be returned for credit within 30 days of receipt, provided that the item is unused and in re-sellable condition, or is defective in either material or workmanship (subject to our inspection). Before returning any item, complete and email the information in the Return Authorization section below to obtain a Return Authorization (RA). We will not process your return or credit your account without a Return Authorization. If it is a problem we caused, such as sending the incorrect item, the incorrect quantity of an item, or a defective item, then we will take care of the problem after you fill out and email the information in the Return Authorization section below. If the return is a result of a manufacturer’s defect or our error, we will gladly make arrangements for return at our expense. Returns that are not the result of a manufacturer’s defect or error by LittleMachineShop.com must be returned at your expense. All return shipments must be prepaid; we do not accept C.O.D. returns. Enclose one copy of the Return Authorization in the package. All merchandise must be returned in its original packaging.
When a product goes on sale or when we reduce the price, we will give you the difference between the price you paid and the sale price in store credit if you purchased the product in the 14 days preceding the sale. Call or email us to request a credit.
Check your order upon arrival. Damage must be noted on the delivery receipt. Email email@example.com about any shortage or damage within 7 calendar days of receipt.
Prices & Product Information
Prices are in US dollars. All prices are subject to change without notice. Pricing, photographic and typographical errors are subject to correction. All prices are F.O.B. Escondido, California.
These terms and conditions constitute the entire agreement between Priest Tools and the purchaser, and shall be governed by and construed according to the laws of the State of California and the United States of America.
Return Authorization Information
Please fill out this form so we can solve your problem or correctly handle your return.
If there is a problem with your order, this gives us the information we need to solve it. If you want to return an item or items, this gives us the information we need to authorize the return. We will not process your return or credit your account without a Return Authorization.
Copy the fields below and paste into the body of your email program. All fields are required.
Order number :
Order date :
First name :
Last name :
Issue/Problem (check one)
Defective item __
Missing item __
Wrong item __
Don’t want __
Other problem __
Requested Action (check one)
Replace item __
Credit my account __
To return for credit, choose “Don’t Want” and “Credit My Account”. A Return Authorization will be issued immediately.
Problem Description: please provide a complete explanation of the problem on defects and shipping errors so we can provide you with the correct solution.